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MSHN – Mid-State Health Network

New Hopes, New Opportunities

Customer Service

LARA Substance Abuse Program Recipient Rights

Helpful Resources to Effective Customer Service & Rights Efforts

Request for State Fair Hearing Form and Instructions



MSHN SUD Customer Service Documentation Instructions

Notice of Adverse Benefit Determination-Substance Use Disorder

Acknowledgement Letter Templates

Disposition Letter Templates


MSHN’s population is 16.6% of the State’s population, and has almost the same percentage of the State’s Medicaid Eligible individuals: 16.3%.

Provider News

CS Provider Meeting 12.18.17 - Pdf

Provider Meeting 08.26.15 - PDF

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