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MSHN – Mid-State Health Network

New Hopes, New Opportunities

Customer Service

LARA Substance Abuse Program Recipient Rights

Helpful Resources to Effective Customer Service & Rights Efforts

Request for State Fair Hearing Form and Instructions



MSHN SUD Customer Service Documentation Instructions

Notice of Adverse Benefit Determination-Substance Use Disorder

Acknowledgement Letter Templates

Disposition Letter Templates


Within MSHN, 12 of the 21 Counties have a HIGHER percentage of individuals eligible to receive Medicaid Services than the State average.*

*Based on most recent MDCH Fingertip Report – 2010, and before the implementation of Medicaid expansion under Healthy Michigan.

Provider News

CS Provider Meeting 12.18.17 - Pdf

Provider Meeting 08.26.15 - PDF

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