Satisfaction Surveys

Mid-State Health Network (MSHN) completes several satisfaction surveys each year.  These surveys assist MSHN by providing information that can be used to improve the quality of services and supports for the consumers we serve.  The surveys are identified below.

Member Satisfaction Annual Report

• FY23 Member Satisfaction Executive Summary

Recovery Self-Assessment Survey (RSA - Administrator - Provider Survey)

• FY21 RSA - Administrator-Provider Annual Report

Substance Use Disorder Consumer Satisfaction Survey

• FY23 Substance Use Disorder Member Survey

Substance Use Disorder Provider Satisfaction Survey

• FY23 Substance Use Disorder Provider Survey

Youth Satisfaction Survey for Families (YSSF - Children/Families who are receiving mental health services.)

• FY23 YSSF Annual Survey Report

Mental Health Statistics Improvement Program (MHSIP - Adults who are receiving mental health services.)

•  FY23 MHSIP Annual Survey Report