Quality

• Policy: Administrative & Retained PIHP Functions Contract Monitoring and Oversight Policy (PDF)
• Review Date: 01.12.2021
• Related Policies: N/A
• Related Forms: Contract Performance Review (PDF)

• Policy: Behavior Treatment Plans (PDF)
• Review Date: 03.07.2023
• Related Policies: Quality Management (PDF)

• Policy: Assessment of Member Experiences (PDF)
• Review Date: 03.07.2023
• Related Policies:  N/A

• Policy: Critical Incidents (PDF)
• Review Date: 03.07.2023
• Related Policies: Quality Management (PDF)

• Policy: Critical Incidents - SUD Only (PDF)
• Review Date: 03.07.2023
• Related Policies: Sentinal Events (PDF)

• Policy: External Quality Review (PDF)
• Review Date: 03.07.2023
• Related Policies: Compliance and Program Integrity (PDF) | Compliance Reporting & Investigations (PDF) | Quality Management (PDF)

• Policy: Medicaid Event Verification (PDF)
• Review Date: 03.07.2023
• Related Policies: Monitoring and Oversight (PDF)

• Policy: Michigan Mission Based Performance Indicator System (PDF)
• Review Date: 03.07.2023
• Related Policies: Quality Management (PDF)

• Policy: Monitoring and Oversight (PDF)
• Review Date: 03.07.2023
• Related Policies: Quality Management (PDF)

• Policy: Performance Improvement (PDF)
• Review Date: 03.07.2023
• Related Policies: N/A

• Policy: Quality Management (PDF)
• Review Date: 03.07.2023
• Related Policies: General Management: General Management (PDF)

• Policy: Regional Provider Monitoring and Oversight (PDF)
• Review Date: 03.07.2023
• Related Policies: Quality Management (PDF) 

• Policy: Research Policy (PDF)
• Review Date: 03.07.2023
• Related Policies: Quality Management (PDF)

• Policy: Sentinel Events (PDF)
• Review Date: 03.07.2023
• Related Policies: Critical Incidents SUD Only (PDF)