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Consumers
Customer Services
Member Handbook
Consumer Resources
Appeals and Grievances
Privacy Notice
Application Programming Interface (API)
Consumer Participation on Councils and Committees
Search For Provider
Mental Health
Substance Use
Gambling Disorder Services
Harm Reduction
Veterans Navigator
Women's Specialty Services
Quality & Compliance
Satisfaction Surveys
Compliance and Quality Reports
Provider Network
Provider Requirements
Become a Provider
Community Mental Health Service Participants
Substance Use Disorder
Policies & Procedures
Practice Guidelines
Provider Resources
Provider Resources
Provider Trainings
SUD Access
SUD Provider Newsletters
SUD Provider Meetings
Coronavirus (COVID-19) - UNWIND Phase
Provider Information
Satisfaction Surveys
Calendar of Events
Provider Directory
Stakeholders
Board & Councils
Board of Directors
Oversight Policy Board
Councils & Committees
Newsletters
Calendar
Quality & Compliance
Compliance and Quality Reports
Compliance Plan
Quality Assessment and Performance Improvement Plan
External Site Reviews
About Us
News
Health Equity
Population Health & Integrated Care
Pre-Paid Inpatient Health Plans (PIHP's)
MSHN Data
Careers
Contact
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Utilization Management
Utilization Management: Access System (PDF)
Utilization Management: Level of Care System (PDF)
Utilization Management: Retrospective Sample Review - Acute Care Services (PDF)
Utilization Management: Service Authorization Denials Reporting and Monitoring (PDF)
Utilization Management: Utilization Management (PDF)