Regional Provider Monitoring

Mid-State Health Network (MSHN) and it’s twelve Community Mental Health Service Participants (CMHSPs) are committed to promoting system efficiencies at all levels of service delivery and management.  It is recognized that any subcontracting service providers connected to more than one CMHSP greatly benefit from the prevention of duplication of efforts.  

Over the past year, the twelve CMHSPs have been working to develop a system for which reciprocity can be supported, specifically as it relates to provider performance monitoring.  The MSHN Operations Council approved the use of a regional provider performance monitoring process for some provider types, which most notably:

• substantially reduces, if not completely reduces the number of audits to a single annual audit;
• assigns responsibility for monitoring activities based on the geographic location of the provider, in most instances;
• requires the use of standardized monitoring criteria; and
• supports the distribution of contractual site visit reports and related corrective action plans, if any, among all CMHSPs contracting with the provider.